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Thank you for shopping with Hidden Elements. We strive to provide our customers with high-quality products and excellent service. Please read our refund policy carefully before making a purchase.

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1. Refund Policy Overview:

   • Hidden Elements does not offer refunds on any purchases.

   • All sales are final.

2. No Returns:

   • Due to the nature of our products and to maintain the integrity of our brand, we do not accept returns.

3. Quality Assurance:

   • We take pride in the quality of our products and ensure that they meet our stringent standards before shipping.

   • In the unlikely event that you receive a damaged or defective item, please contact us within [5] days of receiving your order. We will work with you to resolve the issue promptly.

4. Cancellations:

   • Once an order is placed, it cannot be canceled or modified.

5. Non-Refundable Items:

   • Gift cards,  personalized/customized items are non-refundable.

6. Refund Exceptions:

   • Refunds will only be provided in the event of an error on our part, such as sending the wrong item or a defective product.

   • Refunds will be issued to the original form of payment within [number of days] days after the return is approved.

7. How to Request a Refund:

   • To request a refund for a damaged or defective item, please contact our customer service team at +918989666689

   • Please provide your order number and details of the issue, along with any relevant photos, within [5] days of receiving your order.

8. Contact Us:

   • If you have any questions or concerns about our refund policy, please don't hesitate to contact us. Our customer service team is here to assist you.

By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by our refund policy.

Hidden Elements reserves the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically for any changes.